We launched a system of technical support for auto parts stores

June 23, 2023

We are pleased to announce that now technical support for online auto parts stores powered Docpart has begun to be carried out through our own system of requests service - helpdesk. Every question that relates to your site can now be sent to our specialists through it. These can be requests for solving any technical problems, questions about the use of the product, requests for individual improvements of the functionality, etc.

Each issue is considered in a separate ticket, which increases the efficiency and speed of service, and also allows you to keep a history of the issue.

The launch of this system has increased the quality and speed of service for Docpart users by 30-40%.